You're an expert in your field, but no one handed you a manual on how to manage back-office operations. That's where I come in. At Handled. By Heather, I provide hands-on, personalized support to help you stay organized, efficient and focused.

Personalized Service

As a single-owner business, I work directly with you, making sure nothing gets lost in translation and things get done right.

Expertise

With extensive experience in back office operations, I leverage my knowledge, best practices and a network of reliable professionals to support your business.

Cost Efficiency

Save on overhead costs like salaries, trainings and office space by outsourcing only what you need, when you need it.

Flexibility

My services are designed to grow with your business. Whether you need additional support during peak periods or a special project, we can create a flexible plan.

More Time for What Matters

I handle the time consuming tasks like Cold Calls, data entry, finding the right vendors and more!

Heather Strunk, Business Concierge in Lehigh Valley helping small business owners streamline operations

About The Owner

Hi, I'm Heather Strunk, the Founder of Handled. By Heather.

With more than 18 years of experience in account management, team leadership, and strategy execution, I’ve seen firsthand how easily back-office operations can overwhelm even the most passionate business owners.

My mission is to give small business owners the tools, systems and support they need to reclaim their time and focus on the reason they started their business in the first place.

I take on the tasks that slow you down and make sure they’re handled properly, so you can focus on what moves your business forward.

When you work with me, you’re not just outsourcing tasks. You’re gaining a trusted collaborator who understands your business, your goals, and your time.

TESTIMONIALS

★★★★★

I hate cold calling, so when I received a list of leads to call, I hired Handled by Heather. Heather was great to work with—very professional and responsive. Her communication and follow through was excellent, and she 'handled' the calls with ease generating several qualified potential candidates for me. If you're looking for someone who can take on cold calling with confidence and skill, I highly recommend Heather. I will not hesitate to use Heather's services for other needs.

Pam B.

★★★★★

Heather provides assistance to businesses- If you're overwhelmed or stressed out by your big To Do list, Heather is the person to contact for help!

Shelley M.

★★★★★

As a new solo business owner, one of the best decisions I have made was hiring Heather. From day one, she was attentive, knowledgeable, and incredibly organized. Heather has become an important support system for my business, and I value her efficiency and attention to detail. Her support and expertise have been invaluable. I highly recommend working with Heather if you are looking for someone who genuinely cares and delivers top-notch service. Thank you, Heather!

David L.

★★★★★

Handled by Heather is a resource for business and concierge services by someone who brings best practices, efficiency to keeping you organized, and allows you to stay on task with your strategic planning. Heather Strunk can be counted on for reliability and results with her two-fisted, no-nonsense approach.

Mike L.

FAQS

What makes Handled. By Heather different from other companies that help small businesses?

At Handled. By Heather my concierge approach stands out for its highly personalized service tailored to your unique needs. I proactively handle a wide range of tasks, ensuring exceptional quality and discretion.

Why do you act as the liaison in the relationships you establish?

As the liaison in our relationship, I ensure clear and efficient communication between you and the services you need. My role is to understand your unique requirements, coordinate and manage all aspects of the service, and address any issues promptly. This personalized approach guarantees that your needs are met seamlessly, providing a streamlined experience that allows you to focus on your core business activities.

What industries do you specialize in, and can you help businesses of all sizes?

I specialize in services for various industries, offering tailored solutions for businesses of all sizes. Whether you need administrative support, event planning, or services price shopped, I provide customized, high-quality service to enhance efficiency and satisfaction for companies.

215-317-8281

Po Box 7
Coopersburg PA 18036

Lehigh Valley Pennsylvania small business community

Copyrights 2025 | Handled.By Heather LLC