I've got your back-office
Business Concierge and Small Business Go-To
Personalized Service
As a single-owner business, I provide personalized attention and a direct line of communication, ensuring your needs are understood and met with care.
Expertise
With extensive experience in back office operations, I leverage my knowledge, trusted network of partners and best practices to deliver top-notch services
Cost Efficiency
Outsourcing these tasks helps you save on overhead costs such as salaries, training, and office space. My flexible pricing is designed to match your specific needs.
Scalability
My services are designed to grow with your business. Whether you need additional support during peak periods or want to scale down, I adapt to your requirements.
Focus on Core Business:
Focus on strategic growth and core business activities while I handle the tasks you didn't start your business for, such as price shopping services, finding the right tax professional, and securing reliable service workers in a pinch. This will free up your time and resources for what truly matters.
About The Owner
Empowering Your Business Journey
At Handled. By Heather, I specialize in providing comprehensive back office outsourcing solutions tailored for small businesses in the Lehigh Valley and Bucks County, PA.
My mission is to help small business owners streamline their administrative tasks, allowing them to focus on growth and core business activities. With a personal touch and a commitment to excellence, I deliver efficient, customized support to meet your unique needs.
Achieve success in 3 Outsourcing steps
Outsource Needs Assessment
Identify below and beyond where time could be saved delegating
Financial & Business Services:
Bookkeeping
Business Consultant
Business Credit
Financial Advisor/CPA
Grant Writing
Life Insurance
Retirement Plan- Employees and Owner Only
Operations & Support:
Cold Calling/Prospecting
Commercial Banking
Commercial Insurance
CRM-Customer Relationship Management Platform
IT Support
Fractional CFO
Fractional HR
Lead List Database
Merchant Services
Office Cleaning
Payroll
Printing Services
Human Resources & Employee Benefits:
Etiquette Courses
Health Benefits- Employees and Owner Only
Human Resources
Legal & Compliance:
Copywriting/Legal Services
Exit Plan/Stepping Away
Real Estate Litigation
Marketing & Branding:
Public Relations
Search Engine Optimization
Web Design
Workspace & Networking:
Coworking Spaces/Rental Space
Indoor Billboard
Business Growth & Strategy:
Event Coordination
Franchising Your Business
Professional Organization
Own your property?
Property Maintenance & Improvement:
Flooring, Gutters, Siding, Windows, Pressure Washing, Roofing
Repairs & Installations:
Electrical, Plumbing, Painting, Solar, Security Systems
Catastrophe & Cleanup:
Emergency Cleanup, Title Agent, Commercial Cleaning
Signage & Branding:
Signage, Custom Solutions for Your Property
Task Prioritization and Execution
Once uncovered in the assessment and prioritizing the overlooked to-do list tasks, its time to execute the plan. I will handle these crucial yet time-consuming activities, either personally or through my skilled professional partners. I will also collect the necessary documentation from you and manage all communication and correspondence, including agreements and payments, until further clarification is needed. A per-referral fee applies, freeing up your time and energy to focus on your business.
Monitor for Momentum
I will continue as your liaison for as long as you need, guiding you throughout your business journey. Whenever tasks start to pile up or you require a service, you'll have direct access to me via my personal cell phone
Are you Interested in being a preferred referred?
If you're interested in becoming a referral partner for my future clients, I'd be happy to discuss how we can collaborate. This would allow you to connect with my network of business owners who might benefit from your services
FAQS
What makes Handled. By Heather different from other companies that help small businesses?
At Handled. By Heather my concierge approach stands out for its highly personalized service tailored to your unique needs. I proactively handle a wide range of tasks, ensuring exceptional quality and discretion.
Why do you act as the liaison in the relationships you establish?
As the liaison in our relationship, I ensure clear and efficient communication between you and the services you need. My role is to understand your unique requirements, coordinate and manage all aspects of the service, and address any issues promptly. This personalized approach guarantees that your needs are met seamlessly, providing a streamlined experience that allows you to focus on your core business activities.
What industries do you specialize in, and can you help businesses of all sizes?
I specialize in services for various industries, offering tailored solutions for businesses of all sizes. Whether you need administrative support, event planning, or services price shopped, I provide customized, high-quality service to enhance efficiency and satisfaction for companies.
TESTIMONIALS
★★★★★
I hate cold calling, so when I received a list of leads to call, I hired Handled. By Heather. Heather was great to work with—very professional and responsive. Her communication and follow through was excellent, and she 'handled' the calls with ease generating several qualified potential candidates for me. If you're looking for someone who can take on cold calling with confidence and skill, I highly recommend Heather. I will not hesitate to use Heather's services for other needs.
Pam B.
★★★★★
Heather provides assistance to businesses- If you're overwhelmed or stressed out by your big To Do list, Heather is the person to contact for help!
Shelley M.
★★★★★
As a new solo business owner, one of the best decisions I have made was hiring Heather. From day one, she was attentive, knowledgeable, and incredibly organized. Heather has become an important support system for my business, and I value her efficiency and attention to detail. Her support and expertise have been invaluable. I highly recommend working with Heather if you are looking for someone who genuinely cares and delivers top-notch service. Thank you, Heather!
David L.
★★★★★
Handled by Heather is a resource for business and concierge services by someone who brings best practices, efficiency to keeping you organized, and allows you to stay on task with your strategic planning.
Heather Strunk can be counted on for reliability and results with her two-fisted, no-nonsense approach.
Mike L.
Did you know?
Data from 2022 indicates that a significant number of businesses plan to maintain or increase their spending on outsourcing due to its benefits in managing scalability, supplementing teams, and filling skill gaps. In 2023, 83% of small businesses intended to maintain or increase their outsourcing budgets. Overall, outsourcing back-office tasks helps business owners save time, reduce costs, and improve efficiency, enabling them to focus on driving their businesses forward.
(Fortunly)
Located in the Lehigh Valley, PA
Let's Connect!
FAQS
What makes Handled. By Heather different from other companies that help small businesses?
At Handled. By Heather my concierge approach stands out for its highly personalized service tailored to your unique needs. I proactively handle a wide range of tasks, ensuring exceptional quality and discretion.
Why do you act as the liaison in the relationships you establish?
As the liaison in our relationship, I ensure clear and efficient communication between you and the services you need. My role is to understand your unique requirements, coordinate and manage all aspects of the service, and address any issues promptly. This personalized approach guarantees that your needs are met seamlessly, providing a streamlined experience that allows you to focus on your core business activities.
What industries do you specialize in, and can you help businesses of all sizes?
I specialize in services for various industries, offering tailored solutions for businesses of all sizes. Whether you need administrative support, event planning, or services price shopped, I provide customized, high-quality service to enhance efficiency and satisfaction for companies.